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Refund and Returns Policy

HOW DOES THE RETURN FEATURE WORK?

WE ARE HAPPY TO TAKE BACK ANY OF OUR PRODUCTS YOU ORDERED IN CASE OF ANY MISPLACING, DAMAGE, DEFECTIVE, OR INCORRECT, AND PROMISE A REFUND FOR ANY PURCHASES DONE WITHIN THE LAST WEEK (UP TO 7 DAYS). FOR PURCHASES THAT ARE ALREADY OUT FOR DELIVERY, THE RETURN DELIVERY CHARGES (25 AED) WILL BE DEDUCTED. FOR ANY DAMAGED OR DEFECTIVE PIECE, WE APOLOGIZE AND OWE TO GIVE YOU A FULL REFUND. THE REFUND WILL BE DONE IMMEDIATELY VIA E-WALLET FOR CASH-ON-DELIVERY OR ONLINE PAYMENTS DONE VIA THE SAME. IF THE PAYMENT WAS DONE THROUGH BANK CREDIT OR VISA CARDS, WE PROMISE YOU A REFUND WITHIN 5-7 BUSINESS DAYS.
ALSO, PRODUCTS BOUGHT ON OR DURING HIGH-MARGIN SALES CAN NOT BE RETURNED OR REFUNDED. PLEASE BE INFORMED THAT THE RETURN SERVICES ARE RESTRICTED TO THE UNITED ARAB EMIRATES, AND INTERNATIONAL SHIPMENTS WILL NOT BE LIABLE FOR THIS OPTION.

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